Terms of service

Thank you for visiting Rufi.com.au.
We have prepared the information below to ensure that your experience on our website is enjoyable. Please review the information and terms of use that govern our site. Please note that when you visit our website, this constitutes your agreement to be bound by these terms. Should you have any questions concerning any of our policies, please email us at info@rufi.com.au.

Legal Information

This website is operated by RUFI. Throughout the site, the terms “we,” “us,” and “our” refer to RUFI. RUFI offers this website, including all information, tools, and services available from this site, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service,” “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including, without limitation, users who are browsers, vendors, customers, merchants, and/or contributors of content.

By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Online Store Terms

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information) may be transferred unencrypted and involve:
(a) transmissions over various networks; and
(b) changes to conform and adapt to technical requirements of connecting networks or devices.

Credit card information is always encrypted during transfer over networks.

Ownership

Items remain the property of RUFI until an order is fully paid, including freight costs, at which point they become the responsibility of the customer. Issues relating to damage or loss in transit should be taken up with the relevant delivery service. If insurance is required, please email us prior to placing your order.

Any issues or additional fees relating to customs or duties are the responsibility of the purchaser.

Modifications to the Service and Prices

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice.

We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.

Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.

In the event that we make a change to or cancel an order, we will attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

Product Safety

Any products you purchase through our website should be used as directed on the product container or packaging. As everyone has different skin, body, and medical conditions which may react to allergens at any given time, any product could cause a negative skin reaction or react differently to various treatments. Actual results may vary.

We are not responsible if such a reaction should occur as a result of any consumer using our products. If you develop a skin sensitivity to any product, you should stop using it immediately and consult your physician.

Our products should not be consumed by humans or animals. Consumption of our products could result in illness, poisoning, serious injury, or death.

Our products must be kept out of reach of children. We disclaim any liability whatsoever which may result from the consumption of our products or failure to keep our products out of reach of children.

Third-Party Links

Certain content, products, and services available via our Service may include materials from third parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy, and we do not warrant and will not have any liability or responsibility for any third-party materials, websites, products, or services.

Please review carefully the third party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.

Personal Information

Your submission of personal information through the store is governed by our Privacy Policy. Click here to view our Privacy Policy.

Errors, Inaccuracies, and Omissions

Occasionally, there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability.

We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

Accuracy, Completeness, and Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions.

Indemnification

You agree to indemnify, defend, and hold RUFI harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms of Service or your violation of any law or the rights of a third party.

This website is owned and operated by RUFI HOME PTY LTD (ACN 676160384), trading as RUFI.

By using this website, you agree to be bound by these terms and conditions. We reserve the right to alter and change these terms, which will be effective immediately upon publication on this website.