Shipping policy
Shipping Policy
At Rufi Eco Store, we’re committed to providing you with eco-friendly products and a seamless shopping experience. Below are the details regarding our shipping policy:
Processing Time:
Orders are processed within 1–2 business days. Please note that processing times may vary during peak seasons or special promotions.
Shipping Rates:
We offer competitive shipping rates depending on the destination and the size of your order. Shipping costs will be calculated at checkout.
Domestic Shipping:
We provide domestic shipping throughout [insert country]. Estimated delivery times for domestic orders are:
- Standard Shipping: 5–7 business days
- Expedited Shipping: 2–4 business days
International Shipping:
We offer international shipping to select countries. International shipping rates and delivery times will vary based on the destination. Please note that customers are responsible for any customs duties or taxes that may apply.
Free Shipping Offer:
We offer free standard shipping on orders over [insert amount] for domestic orders. International free shipping offers will vary.
Order Tracking:
Once your order has been shipped, you will receive an email with a tracking number. You can use this to track your shipment’s status.
Delivery Delays:
While we strive to deliver your order as quickly as possible, please note that delivery times are estimates and may be subject to delays due to factors beyond our control, such as weather, customs processing, or carrier delays.
Lost or Stolen Packages:
Rufi Eco Store is not responsible for lost or stolen packages once they are confirmed as delivered by the carrier. We recommend contacting the carrier directly for assistance if this occurs.
If you have any questions or concerns about your shipment, please don’t hesitate to reach out to our customer service team at info@rufi.com.au.